Support

Pantry Snap Pro is built to be quick while you unpack groceries. If something does not behave as expected, use the notes below before reaching out.

Common questions

For the fastest first item, use Quick Add or Add Manually and tap a Fast Starter.
To scan a barcode, tap the barcode icon in Add Manually. The app fills in name, location, and a suggested expiry window automatically.
If OCR misses the date, adjust the picker manually and save the item.
If a reminder should fire earlier, open the item and change the reminder timing.
If you stored an item in the wrong place, edit it and switch between pantry, fridge, or freezer.
If a label is missing or hard to scan, use Add Manually from the inventory screen.
If you no longer need an item, remove it from inventory. You can undo accidental deletes right away.
If you want a clean reset, use Delete All Pantry Data from the Private by design section.

Tap Shopping List from the main screen to open your list.
To add an item from the pantry, open the item detail and tap Add to Shopping List.
Tap a row to check it off. Use the menu to clear checked items or start fresh.
The list is stored locally and requires no account or network access.

Tap Storage Guide from the main screen or from inside any item detail.
Search by food name or browse by category. Tap any food for pantry, fridge, and freezer timing.
Shelf-life data is sourced from the USDA FoodKeeper (foodsafety.gov) and USDA FSIS.
The guide works fully offline. No network connection is needed.

Make sure notifications are enabled in iOS Settings if reminder alerts are missing.
Use the Today action on the home screen to find the next item that needs attention.
Use brighter lighting when capturing expiration stamps on reflective cans or jars.
Retake the photo if the date stamp is blurry, cropped, or partially hidden.
Use search or storage filters when your list gets long.
If a barcode is not recognized, use Quick Add or Manual Add to enter the product name directly.

Email: the App Store product page

When you report an issue, include your device model, iOS version, and what screen you were on.